"The Financial Services Operations Control Framework is a Cambridge-aligned, globally recognized practical guide for Back Office and Treasury professionals. Spanning 11 jurisdictions—Nigeria, Ghana, UK, Canada, Kenya, South Africa, India, Singapore, Dubai, USA, and Europe—this e-book transforms regulatory requirements into actionable controls.

From trade capture to intraday liquidity, it delivers real-world solutions for settlement fails, exception management, reconciliations, collateral disputes, payment controls, and crisis resilience. Each chapter includes jurisdiction-specific case studies, review questions, and operational scenarios aligned with CISI and GARP learning objectives.

The book introduces the Operations Road Map Framework (ORMF)—a five-layer maturity model from manual to AI-optimized. Full chapters cover reconciliations, intraday liquidity, trade capture, exception management, collateral, automation, and crisis playbooks. Readers gain system selection guidance, golden source data strategies, SDLC controls, and regulatory audit preparation.

Designed for operations analysts, treasury managers, risk professionals, and students, this reference bridges theory and practice. Whether responding to a CBN settlement fail directive, a CBK RTGS outage, an FCA resilience review, or a FINRA trade reporting audit, this book provides the controls, playbooks, and confidence to act decisively.

Cambridge aligned | 11 markets | Practical. Global. "

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